FAQs
Frequently Asked Questions (FAQs)
🐾 Shipping & Delivery
Do you offer free shipping?
Yes! We offer free worldwide shipping on all orders — no minimum required.
How long does delivery take?
Due to high demand and curated quality, delivery takes 14–21 business days. We promise it’s worth the wait.
Do you ship internationally?
Absolutely. We proudly ship to most countries around the world.
🐾 Orders & Returns
How can I track my order?
Once your order is processed and shipped, you’ll receive a tracking number via email.
Can I cancel or change my order?
If your order hasn’t been processed yet, email us ASAP at [your support email]. We’ll do our best to help.
What if I received the wrong item or my order is damaged?
We’re so sorry! Please contact us within 48 hours of receiving your order, and we’ll make it right.
🐾 Products & Sizing
How do I know which size to order for my dog?
We provide detailed sizing charts on each product page. Still unsure? Reach out — we’re happy to help.
Are your products safe and pet-friendly?
Yes, all our products are chosen with comfort, durability, and your dog’s well-being in mind.
🐾 Still Have Questions?
Our team is here for you.
Email us anytime at [your support email], and we’ll respond within 24 hours.